Cookies are small text files stored on your device when you visit a website. They help the site work properly, remember your preferences, and allow us to understand how visitors use the site. This page explains exactly what cookies we use and why.
We use a small number of cookies, some that are essential for the site to work, and some for analytics so we can understand how visitors use the site. We don’t use advertising cookies, we don’t track you across other websites, and we don’t sell your cookie data to anyone.
These are required for the website to function. You can’t opt out of these without the site breaking.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| Session cookie | Webflow / Hostinger | Maintains your session while you browse the site. Remembers form progress and navigation state. | Session (deleted when you close your browser) |
| CSRF token | Webflow | Security cookie that prevents cross-site request forgery attacks. | Session |
These help us understand how visitors use the site — which pages are popular, where visitors come from, and how long they spend. This data is aggregated and anonymous — we can’t identify individual visitors from it.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique visitors. Generates an anonymous ID to track sessions. | 2 years |
| _ga_[ID] | Google Analytics | Maintains session state for Google Analytics 4. | 2 years |
| _gid | Google Analytics | Distinguishes users. Stores and updates a unique value for each page visited. | 24 hours |
Google Analytics data is processed by Google in accordance with their privacy policy. We have IP anonymisation enabled — your full IP address is never stored by Google Analytics on our behalf.
These are set by third-party services embedded in the site. They are necessary for those features to function.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| Calendly cookies | Calendly | Set when you use the booking widget on the /book page. Manages the booking session and remembers your timezone. | Session / up to 30 days |
You can control cookies through your browser settings. Most browsers allow you to:
Blocking essential cookies will affect how the site functions. Blocking analytics cookies means we won’t be able to count your visit — but the site will still work normally for you.
Browser-specific guidance:
When you first visit our website, you’ll see a cookie banner that lets you accept or decline non-essential cookies (analytics). Essential cookies are set automatically as they’re required for the site to work. Your preference is stored so we don’t ask you again on subsequent visits.
You can change your cookie preferences at any time by clearing your browser cookies and revisiting the site — the consent banner will appear again.
We’ll update this policy if we add or remove cookies from the site. The ‘last updated’ date at the top reflects the most recent version.
Email hello@thecompletestudio.com we’ll explain anything that isn’t clear.
